AI for Small Businesses
About the Workshop
A practical, no-jargon AI training built for small business owners and teams—no tech background needed.
Learn how to use AI tools to save time, improve customer communication, and simplify everyday tasks like marketing, admin, and content creation.
We focus on real use cases—writing emails, automating social posts, handling inquiries, organizing information—so you walk away with skills you can apply immediately.
This training is hands-on, beginner-friendly, and fully tailored to the needs of small businesses.
Learning Objectives
Understand what AI is—and what it isn’t— in simple, business-relevant terms.
Identify real-world use cases for AI across marketing, admin, customer service, and sales.
Use AI tools like ChatGPT to write emails, draft proposals, generate content, and respond to customers faster.
Create time-saving workflows using AI for repetitive or manual tasks (e.g., meeting notes, social posts, reports).
Build prompts that actually work—no tech knowledge needed.
Evaluate AI outputs critically, so you can trust and refine what the tools give you.
Spot low-risk, high-impact areas where AI can be implemented right away in your business.
Set up a basic, custom AI assistant tailored to your business needs and tone of voice (optional module).
Who Is It For?
This training is designed for small business owners, freelancers, and non-technical team members who want to:
Save time on everyday tasks like emails, content creation, and customer service
Understand how AI can be applied in a real business—not just in theory
Learn by doing, without needing a tech or coding background
Get ahead of the curve and work smarter with tools like ChatGPT
Build AI confidence and bring practical automation into their daily operations
No prior experience with AI or tech tools required.
Format
2-hour workshop
Online or in person
Ideal group: up to 25 (demo-style up to 50)
Materials: step-by-step build guide, instruction template
Privacy: mock data only (no sensitive/company data);
NOTE: All workshops are custom made based on the client’s needs, functions, and industry. This is just a general overview of what is covered during the session.
What you’ll take back from the training
Downloadable prompt/workflow templates (PDF)
A 1-page “AI Use Guardrails” sheet
Before/After
❌ Before
Cannot state clearly what GenAI is vs. what it cannot do.
Unsure which tasks are suitable in their role.
Prompts are unstructured; risks (privacy, accuracy, tone) are not considered.
✅ After
Can explain GenAI in one sentence and name two limits.
Have a list of 3–5 role-specific tasks to try now and 2 to avoid.
Use a simple prompt template + 3 ready prompts.
Security & Responsible Use
No sensitive data in exercises
EU-friendly practices
Not legal advice
FAQ
-
No. All demonstrations are delivered by the trainer. Participant exercises can be completed on free tiers, or any tool implemented in the company.
-
25 is ideal for hands-on practice and feedback. For an intro/demonstration format, 30–50 participants works well. Maximum: 50.
-
Yes. Every session is tailored to your sector and roles. Before the session, we ask a client to collect the list of the roles that will be present at the training, so that we customize the examples and align use cases, prompts, and exercises.
-
Materials: yes - slides, a one-page safety checklist, a prompt template, and starter prompts are shared with all participants.
Recording: not by default (privacy). If required, we can record on your platform with restricted access.